Onifade, Olufade F. W., <span style="font-size: 10pt; line-height: 20px; font-family: "Times New Roman",serif;">University of Ibadan</span>, Nigeria
15th INTERNATIONAL ISKO CONFERENCE - Subtheme 3 – Societal challenges in Knowledge Organization
DEALING WITH THE PARADOXES OF CUSTOMER OPINION FOR EFFECTIVE DECISION SUPPORT IN CHURN MANAGEMENT Abstract